Student success

A virtual assistant helped free up human resources at the University of Galway and revealed student issues that staff could not have predicted

First-generation students bring resilience and determination to their college journey. Based on her own experience, Lisa M. Lee explains how universities can support students from a place of strength rather than deficit

A sense of belonging and community plays a major role in maximising student engagement. But how can educators cultivate an authentic community?

A detailed conversation and a letter begin a support process that can take students from repeated course failure to success and confidence. Here, Eric Grinberg explains how it works

How to support students in developing networking skills that will enhance their future career prospects

From staff training to nap pods and on-campus emotional support animals, universities have well-established and novel ways to help students to better mental health and well-being

Dedicating funds and resources to parenting students, most of whom are mothers and single, is also an investment in the prosperity of future generations, writes Sara Goldrick-Rab

What fresh approaches could provide more proactive, tailored and cohesive student support? Andy Wistow shares insights from pilot schemes designed to do just that

Camille Dumont gives advice on how to adapt a university careers centre to better align with the evolving needs of students and the job market

Forest Tan describes how to begin creating a flexible pathway where learners can accumulate microcredentials aligned to industry that can stack towards a degree